Frequently Asked Questions
Everything you need to know about bringing comfort home.
What materials are used in LiberNovo furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, premium organic textiles, and non-toxic finishes to ensure your home remains a safe sanctuary.
How long will it take for my order to arrive?
Standard shipping for home decor items typically takes 5-7 business days. For larger furniture pieces, delivery usually occurs within 2-4 weeks via our specialized white-glove delivery partners.
Do you offer a warranty on your products?
Yes, all LiberNovo furniture is backed by a limited 2-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day satisfaction guarantee. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund, minus return shipping costs.
Can I track my furniture delivery in real-time?
Absolutely. Once your order leaves our warehouse, you will receive a tracking link via email. For large items, our carrier will call you to schedule a specific delivery window.
Do you offer assembly services?
Many of our larger pieces include complimentary white-glove delivery, which includes assembly and removal of packaging. For smaller items, we provide detailed digital and printed instructions.